Refund policy

Return & Refund Policy

Last Updated: 2026

At fulspool.in, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You may request a return if:

  • The product received is damaged or defective

  • The wrong item was delivered

  • The product is unused and in its original packaging

Return requests must be submitted within 7 days of receiving the product.

To initiate a return, please contact us with:

  • Your Order Number

  • Photo or video of the issue

  • A short description of the problem

Non-Returnable Items

The following items are not eligible for return:

  • Used or opened products

  • Custom or special-order items

  • Products damaged due to improper use

Refunds

Once we receive and inspect the returned product:

  • We will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed to your original payment method.

Refunds usually take 5–10 business days depending on your bank or payment provider.

Exchanges

We only replace products if they are defective or damaged. Please contact us to request an exchange.

Shipping Costs

  • Shipping charges are non-refundable.

  • Customers are responsible for return shipping costs unless the product received was incorrect or defective.

Contact Us

For any questions regarding returns or refunds, please contact us:

Email: info@fulspool.com
Website: https://fulspool.in/